Hati Peptides — Frequently Asked Questions
Answers to common questions about our research peptide materials, ordering, shipping, and compliance.
Are your peptides suitable for human consumption?
No. All products sold by Hati Peptides are for in vitro research use only. They are not for human or animal consumption, diagnostic use, or therapeutic applications. By purchasing, you confirm that the materials will be used only for legitimate laboratory research in compliance with applicable requirements.
What is the purity of your peptides?
Our peptides typically exceed 98% purity as verified by reversed-phase HPLC and mass spectrometry. Each batch is accompanied by a Certificate of Analysis (COA) detailing purity, molecular weight, and sequence confirmation.
Do you ship outside the UK?
We primarily ship within the United Kingdom. Select EU destinations may be available on request. Please contact us before placing an order if you require delivery outside the UK.
How should I store lyophilized peptides?
Lyophilized (freeze-dried) peptides should be stored at -20°C in a desiccated environment, away from light and moisture. Once reconstituted, peptides should be used promptly or aliquoted and stored at -20°C to minimize freeze-thaw cycles.
What payment methods do you accept?
We accept bank transfer (BACS/Faster Payments) and cryptocurrency via NOWPayments. Payment details are provided at checkout.
Can I get a bulk or wholesale discount?
Yes. We offer tiered pricing for bulk orders and institutional accounts. Please contact us at contact@hatipeptides.co.uk with your requirements for a custom quotation.
Do you provide MSDS or safety documentation?
Yes. Material Safety Data Sheets (MSDS) and handling guidelines are available on request for all catalog items. Please email us with the product name and SKU.
What is your returns policy?
Due to the nature of research materials, we can only accept returns on unopened products in their original sealed packaging within 14 days of delivery. If you receive a damaged or incorrect item, please contact us within 48 hours with photographic evidence. See our full return policy for details.
How do I verify the authenticity of my peptide?
Each shipment includes a batch-specific COA with HPLC and MS data. You can cross-reference the batch number and molecular weight against the documented values. If you require additional analytical data, please contact us.
Are your peptides synthesized in the UK?
Our peptides are sourced from GMP-compliant partner laboratories with extensive peptide synthesis experience. Finished products are QC-tested and packaged in the UK before dispatch.